Golf Club Rentals:

The Renter may cancel this Agreement without penalty up to one (1) week prior to the commencement of the Rental Period. Cancellations must be made in writing and received by the Owner at least seven (7) days before the start date of the Rental Period to be eligible for a full refund of any rental fees paid for the upcoming period. Cancellations made less than one (1) week but more than forty-eight (48) hours before the commencement of the Rental Period will result in a 50% refund of the total rental fee due for that period. The Renter must notify the Owner in writing of such cancellations. No refunds will be issued for cancellations made less than forty-eight (48) hours before the start of the Rental Period. If the Renter fails to cancel before this deadline or fails to collect the Clubs at the start of the Rental Period, the Renter will be responsible for the full rental fee for the period in question. This cancellation policy applies to the standard Rental Period, the Short-Term Rental Period, and any Month-to-Month rental. See Terms of Service for full details on return policies and order cancellations.

Golf Gear & Accessories (EXCLUDES Club Rentals):

In-stock items are eligible for exchange within 30 days of purchase. Items must be in new, re-sellable condition, accompany a proof of purchase and be in original packaging with tags still on the products. All sales are final on FINAL SALE merchandise. Returns can be refunded back to the original payment method or come in the form of store credit. At this time, we do not offer free return shipping for international orders or refunds on Customs or Duties.

To start a return, you can contact us at mygolfstarter@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mygolfstarter@gmail.com.